DELIVERY INFORMATION

**PLEASE NOTE THAT DELIVERY TIMES ARE SEPARATE FROM PRODUCTION LEAD TIMES**
We cannot guarantee our delivery times, as we are reliant on the services of courier companies to fulfill our orders. If you have a problem with your delivery, please contact us.

Delivery within Lagos, Ibadan & Abuja

DELIVERY METHOD EXPECTED TIME
DHL 48 hours

Delivery to other parts of Nigeria

We are able to offer standard delivery as well as a faster, tracked option for orders from other parts of Nigeria.

DELIVERY METHOD EXPECTED TIME
Standard Delivery 4 – 7 days
DHL 1 – 3 days

(Please note that some jewellery or mechandise may require up to 14 weeks production time, check with us or your local Madewear rep for lead time estimates on your order)

International Delivery

Delivery charges and times to individual countries will vary, so please contact us to discuss your requirements and obtain a quote. As all our products are shipped from the UK, you are responsible for arranging to pay any import taxes or duties applicable to your order. We recommend you contact your local customs office for information regarding the import requirements of your country.

Shipping method and country/continent

REGION CARRIER EXPECTED TIME
Africa DHL, FEDEx, UPS 3 – 7 days
Asia DHL, FEDEx, UPS 3 – 9 days
Australia DHL, FEDEx, UPS 3 – 20 days
EU Countries RoyalMail, DHL, FEDEx, UPS 3 – 7 days
Middle East DHL, FEDEx, UPS 3 – 9 days
Non EU Countries DHL, FEDEx, UPS 3 – 7 days
North America RoyalMail, DHL, FEDEx, UPS 3 – 9 days

Additional Information

Nigerian Public Holidays may cause an unavoidable delay in your delivery arriving. Please allow extra time of around one working day for deliveries over the following dates:

  • January 1, 2020 – New Year’s Day
  • April 10, 2020 – Good Friday
  • April 13, 2020 – Easter Monday
  • May 1, 2020 – Worker’s Day
  • May 25, 2020 – Eid El Fitri
  • May 26, 2020 –  Eid El Fitri Holiday
  • June 12, 2020 – Democracy Day
  • July 31, 2020 – Eid El Kabir
  • October 1, 2020 – Independence Day
  • December 25, 2020 – Christmas Day
  • December 26, 2020 – Boxing Day

Please also allow an extra working day for your delivery if you are placing an international order over a public holiday in your own country.

Delivery Tracking

If you have placed a faster, tracked delivery, you will receive details of how to track your delivery in a confirmation email. If you are having trouble tracking your delivery, please get in touch via telephone or email with your order number. We can check your delivery status and update you on progress. All deliveries can also be tracked on this page by clicking on the relevant courier company icon below. However, Most parcels arrive within five (5) to seven (7) days of the dispatch date, so please allow at least this much time before contacting us to make a query.

CHECK THE PROGRESS OF YOUR DELIVERY BY CLICKING ON THE RELEVANT COURIER COMPANY ICON RESPONSIBLE FOR YOUR SHIPPING BELOW
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