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Class Jewellery Enquiries
classjewellery@madewear.ng
Ph: +234 (0) 906 110 0080
Custom Jewellery Enquiries
customjewellery@madewear.ng
Ph: +234 (0) 906 110 0080

Delivery Information

Delivery within Lagos, Ibadan & Abuja.

We cannot guarantee our delivery times, as we are reliant on the services of courier companies to fulfill our orders. If you have a problem with your delivery, please contact us.

DELIVERY METHODEXPECTED TIME
DHL48 hours

Delivery to other parts of Nigeria

We are able to offer standard delivery as well as a faster, tracked option for orders from other parts of Nigeria.

DELIVERY METHODEXPECTED TIME
Standard Delivery4 – 7 days
DHL1 – 3 days

(Please note that some jewellery or mechandise may require up to 14 weeks production time, check with us or your local Madewear rep for lead time estimates on your order)

International Delivery

Delivery charges and times to individual countries will vary, so please contact us to discuss your requirements and obtain a quote. As all our products are shipped from the UK, you are responsible for arranging to pay any import taxes or duties applicable to your order. We recommend you contact your local customs office for information regarding the import requirements of your country.

REGIONCARRIEREXPECTED TIME
AfricaDHL, FEDEx, UPS3 – 7 days
AsiaDHL, FEDEx, UPS3 – 9 days
AustraliaDHL, FEDEx, UPS3 – 20 days
EU CountriesRoyalMail, DHL, FEDEx, UPS3 – 7 days
Middle EastDHL, FEDEx, UPS3 – 9 days
Non EU CountriesDHL, FEDEx, UPS3 – 7 days
North AmericaRoyalMail, DHL, FEDEx, UPS3 – 9 days

Additional Information

Nigerian Public Holidays may cause unavoidable delay in the delivery of your item. Please allow extra time of around one working day for deliveries over the following dates:

  • Friday, January 1, 2021 – New Year's Day
  • Friday, April 2, 2021 – Good Friday
  • Monday, April 5, 2021 – Easter Monday
  • Saturday, May 1, 2021 – Workers' Day
  • Thursday, May 13, 2021 – Id el Fitr
  • Friday, May 14, 2021 – Id el Fitr
  • Saturday, June 12, 2021 – Democracy Day
  • Tuesday, July 20, 2021 – Democracy Day
  • Wednesday, July 21, 2021 – Id el Kabir additional holiday
  • Friday, October 1, 2021 – National Day
  • Tuesday, October 19, 2021 – Id el Maulud
  • Saturday, December 25, 2021 – Christmas Day
  • Sunday, December 26, 2021 – Boxing Day

Please also allow an extra working day for your delivery if you are placing an international order over a public holiday in your own country.

Delivery Tracking

If you have placed a faster, tracked delivery, you will receive details of how to track your delivery in a confirmation email. If you are having trouble tracking your delivery, please get in touch via telephone or email with your order number. We can check your delivery status and update you on progress. All deliveries can also be tracked on this page by clicking on the relevant courier company icon below. However, Most parcels arrive within five (5) to seven (7) days of the dispatch date, so please allow at least this much time before contacting us to make a query.

Check the progress of your delivery by clicking on the relevant courier company icon responsible for your shipping below.

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